RETAIL SALES ASSISTANT
About the job
You will be working as part of a unique Sales team to deliver excellent customer service to all Mad Kicks customers in our store.
You must have at least 2 years’ experience in retail sales, with an excellent track record as a high performing salesperson. A passion for sneakers and good knowledge of the market is a must!
Key Responsibilities
- Providing outstanding customer service to all Mad Kicks customers, so they are excited to return again in store (and online)
- Support fellow Sales Assistants on the shop floor, working as a team
- Fulfilling click & collect and Online orders as required
- Running shoes if required and taking direction from the Store Manager and Assistant Manager
- Undertaking daily open and closing store procedures (general cleaning, tidying, replenishment and merchandising etc).
- Troubleshooting and problem solving when required
- At all times acting as a brand ad for Mad Game and our brand values
Qualifications & Skills
- 2+ years’ experience in retail sales
- A passion for sneakers and streetwear clothing
- A high-performing salesperson
- A positive attitude/outlook and a team player
- Good IT skills: e.g. can use Microsoft Office programmes, POS systems etc.
- Hands-on, energetic and a positive person
- Excellent communication skills and a high proficiency in both written and spoken English
- Team player and well organized.