سياسة التسوق

Please note that once your order is confirmed, we are unable to amend the delivery address or method, or any details within your order, such as product, number of products, size, colour.

A signature might be required on delivery, and someone else can sign for the package if necessary.

If you are not home to receive the delivery, our courier will re-attempt delivery on the next working day.

Same day deliveries must be placed before 6pm, and within Dubai only.

International orders will take up to 72 hours (subject to your local customs). We ship exclusively through DHL Express. If duties and taxes are imposed on your order, they are due at the checkout or at the time of the delivery. We are not responsible for any import taxes, duties, or other fees which may be incurred on your international order shipment.

Click and Collect

If you are local to one of our stores, you are welcome to place an order for collection. To do this, please select the ‘Pick Up’ delivery method when checking out.

To collect your order from a store, you will be required to show:
Confirmation email, official photo ID (passport or driving licence) and sometimes payment card used for the order.